1. Introduction

ACOST Quantity Surveyors (Pty) Ltd respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, disclose, and protect personal information when you visit our website or engage with our services.

By using this website, you agree to the terms of this policy.

2. Who We Are

ACOST Quantity Surveyors (Pty) Ltd is a professional quantity surveying practice operating in South Africa, providing services across commercial, residential, infrastructure, and mixed-use development projects.

For any privacy-related enquiries, contact us via the contact details listed on this website.

3. Information We Collect

We may collect the following personal information:

• Name and surname
• Email address
• Phone number
• Company name
• Project or enquiry details
• Website usage data, cookies, analytics

Information is collected when:

• You contact us via forms or email
• You request services or proposals
• You browse our website

4. How We Use Your Information

We use personal information to:

• Respond to enquiries
• Provide professional services
• Prepare proposals and project communication
• Improve our website and services
• Comply with legal and regulatory requirements

We do not sell personal information to third parties.

5. Legal Basis, POPIA Compliance

Personal information is processed in accordance with:

• Protection of Personal Information Act (POPIA)
• Contractual necessity
• Legitimate business interests
• Consent, where applicable

6. Sharing of Information

We may share information with:

• Employees and contractors
• Professional advisers
• Technology providers, hosting, analytics
• Regulators, if legally required

All third parties must protect personal data.

7. Data Security

We implement reasonable technical and organisational safeguards to protect personal information from:

• Loss
• Misuse
• Unauthorised access
• Disclosure

8. Data Retention

Personal information is retained only for:

• As long as necessary for business purposes
• Legal and compliance obligations

9. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

• Understand website usage
• Improve performance
• Enhance user experience

You can disable cookies in your browser.

10. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Request correction
• Request deletion
• Object to processing

Requests can be submitted via our contact page.11. Third-Party Links

Our website may link to other websites.
We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this policy periodically.
Changes will be posted on this page.

13. Contact

For privacy enquiries:

ACOST Quantity Surveyors (Pty) Ltd
Website: https://acost.co.za
Email: prineal@acost.co.za
Phone: 011 465 7070 / 65

What you should still add

Before publishing:

• Registered business address
• Official email address
• POPIA Information Officer name
• Hosting provider name, if required
• Google Analytics disclosure if used
• Cookie consent banner if not already installed